At Nityasha AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered personal assistant.
Information We Collect
We collect the following types of information to provide personalized assistance and improve our service:
- Conversation Data: Your queries, conversations, and interactions with Nityasha AI to understand context and provide relevant responses.
- Usage Data: How you interact with our assistant including features used, conversation frequency, session duration, and usage patterns.
- Personalization Data: Preferences, frequently asked topics, and interaction history to deliver personalized assistance and recommendations.
- Device Information: Device type, browser, IP address, operating system, screen resolution, and language settings.
- Account Information: Email address, name, and profile information when you create an account or subscribe.
- System Feedback: Ratings, feedback, and quality evaluations you provide to improve our AI assistant's performance.
- Cookies & Tracking: We use cookies and similar technologies for personalization, analytics, and essential functionality.
Payment Data Note: Nityasha AI does not collect, store, or process payment card details, UPI credentials, bank information, or any sensitive payment data. All payments are handled directly by Razorpay and governed by their privacy policy.
How We Use Your Information
We use your data to power our personal assistant and improve your experience:
- Provide contextual, personalized responses based on conversation history
- Understand your preferences and usage patterns for better assistance
- Improve AI model performance through aggregated, anonymized feedback
- Enable account features like subscription management and saved preferences
- Analyze usage trends to prioritize feature development
- Detect and prevent abuse, spam, or harmful usage patterns
- Send service updates, billing notifications, and important account information
Data Sharing and Disclosure
Your data may be shared with trusted service providers:
- Essential Services:
- Vercel: Hosting and infrastructure
- AI Partners: OpenAI, Anthropic, xAI and others process conversations to generate responses (they have separate privacy policies)
- Razorpay: Secure payment processing - handles all payment data directly
- Legal Compliance: When required by law, regulation, or government request
- Business Transfers: During mergers, acquisitions, or asset sales
Important: We never sell your personal data. Conversation data shared with AI providers is used solely for response generation and model improvement per their terms.
Data Retention
We retain your data only as long as necessary:
- Conversation history: Until you delete your account or request data deletion
- Account data: As long as your account is active
- Anonymized usage data: Indefinitely for service improvement
- Payment confirmations: 7 years for tax/compliance purposes
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data in transit
- Secure data storage with access controls
- Regular security audits and monitoring
- Compliance with applicable data protection standards
However, no internet transmission or storage is 100% secure.
Your Rights
You have control over your data:
- Access: Request a copy of your data
- Delete: Remove your account and conversation history
- Correct: Update inaccurate personal information
- Export: Download your data in standard format
- Opt-out: Stop marketing communications anytime
To exercise these rights, email hello@nityasha.com.
Children's Privacy
Nityasha AI is not intended for children under 13. We do not knowingly collect data from children under 13. If we learn a child under 13 has provided personal data, we will delete it immediately.
International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
Changes to This Privacy Policy
We may update this policy. Changes will be posted here with the updated "Last updated" date. Continued use after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
hello@nityasha.com