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Refund Policy

Our refund and cancellation practices.

Refund and Cancellation Policy

Last updated: 12 October 2026

We want you to be satisfied with Nityasha. This policy explains our refund and cancellation practices. It forms part of our Terms of Service.

1. Subscriptions and Renewals

Nityasha offers recurring subscriptions (monthly or annual). By subscribing, you authorise us to charge your selected payment method through our payment processors (Razorpay or Stripe) at the start of each billing cycle. Subscriptions renew automatically unless cancelled before the renewal date.

2. Cancellation

You can cancel your subscription at any time from your account settings or by contacting [email protected]. When you cancel, you keep access to paid features until the end of your current billing period. We do not provide prorated refunds for mid-cycle cancellations.

3. Refund Eligibility

We generally do not offer refunds for payments that have already been processed. You may be eligible for a refund if:

  • You were charged due to a technical error on our side; or
  • You request a refund within 7 days of your first subscription charge, provided you have not made significant use of premium features.

Renewal charges are not eligible for refunds. We send a reminder email before annual renewals so you can cancel in time.

4. How to Request a Refund

If you believe you are eligible, contact [email protected] within the 7-day window from the email address associated with your account, and include the reason for your request. Eligible refunds are processed to the original payment method within 5-10 business days.

5. Chargebacks

Please contact [email protected] before initiating a chargeback. We resolve legitimate billing errors and refund requests promptly.

6. Changes to This Policy

We may update this policy occasionally. For significant changes we will notify you through the Services or by email.

7. Contact